Shay's, on St. Clair at E. 40th St, was recommended to us by a relative who had been there -- and we were happy to give it a try as we'd started to run short of East side and central/downtown counters. So we dropped in on a Sunday late morning. We were warned it's popular and that was clearly the case -- while it's fairly large, every table and much of the counter space (2 large, semi-circular counters actually) was full. Fortunately we were able to find 2 open seats together.
Shay's is not just popular and busy, but it has a pretty hectic, almost chaotic feel -- the staff seems to always be rushing and there isn't a lot of coordination between them (leading to multiple servers asking if anyone had taken our orders, for example). The interior is older and looks a little rundown in places, which adds to the feeling. Having said that, everyone was very friendly, welcoming and polite -- they seem to really care about their customers.
Although it took a little time to get our orders in, the food arrived FAST -- like, inside of 10 minutes. Almost unheard of in any diner or other restaurant that isn't "fast food". And it was good! Cam had eggs, bacon and waffles, and Ted had a cheese omelette and potatoes -- all cooked nicely and very tasty. Coffee was just OK, a little on the weak side.
Shay's is a really great value -- low prices ($15 for the two of us), good quality, and friendly people. Another simple and good option near downtown, well worth a try.
Ted says: "Very good food, friendly and fast service. I enjoyed it, and can see why it's so popular. Points off for atmosphere. 6 pans."
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